- How to choose the right size?
Size information is provided on the product page for each item. We recommend carefully reviewing the size description before placing your order and choosing the appropriate size based on your own measurements.
If you have any questions about the size of a particular item, please contact our customer service team.
- How to place an order?
Select the desired item, size, and quantity, add the item to your cart, and proceed to checkout. Fill in accurate shipping and payment information, confirm your order details, and you’re done.
- Is the purchase a one-time payment?
Yes. We use a one-time purchase model.
Unless otherwise stated on the product page, purchasing items will not automatically incur subscription fees, membership fees, or recurring payments, nor will it automatically renew.
- Can I check the tracking status?
If the logistics carrier used for your order provides tracking services, we will provide corresponding tracking information after your order is shipped.
If the tracking information is not updated, it may be because the package has just been handed over to the carrier or is being transferred between different transportation points.
- Can I cancel my order?
If your order has not yet entered the processing or shipping stage, please contact us as soon as possible to request cancellation.
If your order has already entered the processing or shipping stage, it may need to be processed according to our return policy. The specific situation depends on the actual status of the order.